The passion we have at ClearTrust Claims to help our clients obtain compensation from asbestos bankruptcy trusts includes the heavy use of technology. Everything from a client management system to a custom analysis app powered by AI helps us gather, analyze, and manage the extensive data demands associated with medical records, military service records, exposure records, and trust communications for each client’s claims.
When we first meet a new client, our team begins the data-gathering process with an initial interview and our claims eligibility form. These provide the foundation of the data profile we build for every client. Next, we begin requesting medical records and military service records on the client’s behalf from the key third-party sources that maintain this information. We use client management systems to track all outgoing requests and to alert us when too much time passes without a response, helping ensure that nothing falls through the cracks. When we do receive a response, we store the thousands of pages of data in our secure online repository.
At this stage, the data layers begin building on the foundation, and we are ready to extract the key information needed to prepare a series of asbestos trust claims for each client. We gather dates, locations, exposure histories, military service records, medical histories, test results, and diagnoses to create a single digital profile for each client. Then the real power of our technology comes into play as we use our custom AI-powered analysis app to compare a client’s digital profile against more than 100,000 entries in our database of over 60 asbestos bankruptcy trusts that offer financial compensation. For every match identified, we have the green light to create a digital trust compensation claim.
One client’s digital profile can routinely result in matches with 10 to 15 asbestos trusts. We even use AI during the comparison process to help ensure that no potential matches are missed. Since each trust has its own data formats and documentation requirements for filing a claim, ClearTrust Claims uses technology to generate and submit properly formatted claims to each trust so clients do not have to. We track every claim throughout the review process and respond quickly to frequent requests from trusts for additional information. Because we are one of the few service providers that handle non-malignant asbestos disease claims, our attention to the broad range of data details required by trusts is extremely important. Our technology is a key part of our success.
Throughout the process, our technology helps us track each client’s status and the status of their claims. This is essential for managing workflow, identifying bottlenecks, and delivering monthly client summary reports efficiently. Technology is a major asset that helps us operate more effectively in obtaining trust compensation for our clients.
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